Accessibility Statement

Effective Date: April 30, 2026  |  Last Updated: April 30, 2026

Our Commitment

Marcus Naulin is committed to ensuring digital accessibility for people with disabilities and to providing an inclusive online experience for all users. We continually improve the user experience and apply relevant accessibility standards to make our website at https://marcusnaulin.com usable by the broadest possible audience.

Standards Applied

This Site aims to substantially conform with the Web Content Accessibility Guidelines ("WCAG") 2.1 Level AA published by the World Wide Web Consortium. We monitor for compliance with the Americans with Disabilities Act, 42 U.S.C. § 12181 et seq. and Title III regulations at 28 C.F.R. Part 36; the California Unruh Civil Rights Act, Cal. Civ. Code § 51; and Section 508 of the Rehabilitation Act, 29 U.S.C. § 794d, where applicable.

Features Implemented

  • Semantic HTML structure with descriptive headings, landmarks, and lists.
  • Text alternatives for non-text content, including descriptive alt text for images.
  • Sufficient color contrast between text and background per WCAG 1.4.3.
  • Keyboard-navigable interface; focus indicators preserved.
  • Form fields associated with labels; error messages announced.
  • Skip-to-content link for screen-reader users.
  • Resizable text up to two hundred percent (200%) without loss of content or functionality.
  • Captions or transcripts where audio or video content is published.
  • ARIA landmarks where appropriate; native HTML elements preferred.

Limitations and Ongoing Work

Despite our best efforts, some content may not yet be fully accessible due to legacy material, third-party widgets, or evolving best practices. We are actively working to identify and remediate such items. If you encounter inaccessible content or experience difficulty using a feature, contact us using the channels below and we will work with you to provide the information or service you need through an alternate means.

Third-Party Content

The Site may include or link to third-party content, calculators, or applications. We do not control the accessibility of third-party content, but we will assist where possible to identify accessible alternatives.

Reasonable Accommodation

If you require an accommodation to access information or to participate in any service we offer — including alternative document formats, audio recordings, large print, ASL interpretation, or in-person meetings — contact us by email at contact@marcusnaulin.com or by telephone at (805) 377-5626 at least seventy-two (72) hours before the requested service. We will respond promptly and provide reasonable accommodations consistent with our obligations under federal and state law.

Feedback and Complaint Procedure

We welcome feedback on the accessibility of the Site. To report an accessibility barrier or to request information in an accessible format, contact us with the following details where possible: (i) the URL or page where you encountered the issue; (ii) a description of the barrier; (iii) the assistive technology you were using; and (iv) your contact information for follow-up. We aim to respond within five (5) business days.

Enforcement

If we cannot resolve your concern, you may contact: California Department of Fair Employment and Housing (dfeh.ca.gov); U.S. Department of Justice Civil Rights Division (ada.gov); or your state's disability rights agency.

Contact Us

Marcus Naulin — Mortgage Planner & Real Estate Pro

Direct: (805) 377-5626
NMLS#: 469645  |  DRE#: 01322846
Email: contact@marcusnaulin.com
Website: https://marcusnaulin.com

To exercise privacy rights, request records, opt out of communications, or ask any question about this policy, contact us through any channel above. We respond to written requests within thirty (30) days where feasible, and within statutorily mandated timeframes where shorter periods apply.